The Foundation level is the entry level certification which offers you a general awareness of the key elements, concepts and terminology used in the ITIL service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices

The ITIL 4 Foundation qualification is planned to acquaint candidates with the administration of current IT-empowered services, to give them a comprehension of the normal language and key ideas, and to show them how they can improve their work and craft by their organization with ITIL 4 direction. Besides, the qualification will give the candidate a comprehension of the ITIL 4 assistance the board structure and how it has advanced to receive present day advances and methods for working.