Topics Covered
Continual Service Improvement
1 questions
Key roles in Service Management
3 questions
Process & Function
5 questions
Service Asset & Configuration Management
3 questions
Service Design
6 questions
Service Management as Practice
6 questions
Service Operation
14 questions
Service Portfolio Management
2 questions
Service Provider
3 questions
Service Strategy
1 questions
Service Transition
5 questions
The ITIL Service lifecycle
5 questions
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