ITIL® Expert, Foundation ITIL®, ITIL® Managing Across the Lifecycle (MALC), ITIL® Intermediate Continual Service Improvement, ITIL® Intermediate Service Transition
One of the very few in Bangladeshi to become an ITIL Expert, With globally recognize certification and in depth knowledge of IT standard, I can align IT with industry standard/best practice and adopt technology strategy to implement/ensure IT Governance as per organizational requirement.
10 Plus years of rich experience in Incident / Change / Vendor / Project / Transition & Service Management.
Specialties: ITSM / ITIL / TRANSITION / PROJECT / INCIDENT / CHANGE / PROBLEM MANAGEMENT